Information We Collect

When you interact with vuiolameeos's financial education platform, we collect specific types of information to provide you with personalised learning experiences and secure account management.

We also collect technical information including IP addresses, browser types, and device information. This helps us maintain platform security and improve user experience across different devices and operating systems.

How We Use Your Information

Your personal data serves specific purposes within our educational platform. We don't collect information just because we can – every piece of data has a clear purpose.

We never sell your personal information to third parties. When we share data with partners, it's strictly limited to educational services or platform functionality that directly benefits your learning experience.

Your Rights Under UK Data Protection Law

As a UK-based education provider, we comply fully with the UK General Data Protection Regulation and Data Protection Act 2018. You have comprehensive rights regarding your personal data.

Data Security and Retention

We implement multiple layers of security to protect your information. Your data travels through encrypted connections and rests in secure, access-controlled databases hosted within the UK and EU.

• Payment information is processed through PCI DSS compliant systems and never stored on our servers
• Regular security audits and penetration testing ensure our systems remain secure
• Staff access to personal data is strictly limited based on job requirements and monitored continuously
• Account activity logs help us detect and respond to suspicious behavior quickly

We retain your personal information only as long as necessary for educational purposes or legal compliance. Course completion records are kept for seven years to support career verification requests. Marketing preferences and general account data are deleted within two years of account closure unless you specifically request earlier deletion.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your learning experience and maintain platform functionality. We categorise cookies based on their purpose and provide you with clear choices.

You can manage cookie preferences through your browser settings or our cookie preference center. Disabling certain cookies might limit some platform features but won't prevent access to core educational content.

Third-Party Services and Data Sharing

We work with carefully selected partners to deliver comprehensive educational services. Each partner relationship is governed by strict data processing agreements that limit how your information can be used.

• Payment processors handle financial transactions securely without sharing payment details with us
• Email service providers send course updates and educational content on our behalf
• Cloud hosting providers store encrypted data within UK and EU data centers
• Analytics services help us improve course content and platform performance using aggregated data

We never share your personal information for marketing purposes with other educational providers or training companies. When students request course verification or professional references, we only share relevant completion data with explicit written consent.

International Data Transfers

While we primarily process data within the UK, some technical services may involve limited data transfers to other countries. All international transfers are protected by appropriate safeguards including adequacy decisions or standard contractual clauses approved by UK authorities.

If you're accessing our platform from outside the UK, your data may be transferred to and processed in the UK where our primary servers and team are located. We ensure the same high level of protection applies regardless of where your data is processed.

Changes to This Privacy Policy

We review and update this privacy policy annually or when significant changes occur to our data processing activities. Material changes are communicated directly to active students via email at least 30 days before implementation.

Previous versions of this policy are archived and available upon request. We maintain detailed records of all changes to demonstrate our ongoing commitment to data protection compliance and transparency.